Rakuten Ichiba Expands International Merchant Network to Six New Countries, Bringing Global Products to Japanese Consumers
Over 1,000 international merchants onboarded, driving double-digit GMS growth and expanding access to Japan’s 100 million registered members
Tokyo, September 30, 2025 - Rakuten Group, Inc. today announced the expansion of its international seller program on Rakuten Ichiba, Japan’s leading online marketplace. Merchants from Belgium, Finland, New Zealand, Norway, Sweden and Switzerland can now sell directly on Rakuten Ichiba, joining international sellers from Australia, Canada, China, the United States and select European countries including Denmark, Germany and the United Kingdom.
This expansion further strengthens Rakuten Ichiba’s position as Japan’s largest e-commerce marketplace, connecting more than 100 million registered member accounts with a growing network of international merchants. Overseas-affiliated merchants*1 now exceed 1,000 and their gross merchandise sales (GMS) are growing at a double-digit rate, contributing to the expansion of Rakuten Ichiba’s overall GMS*2. With a 27% market share*3 in Japan and nearly 6 trillion JPY in domestic GMS in 2024*4, Rakuten Ichiba offers international merchants a platform of unmatched scale and influence.
For international businesses, Rakuten Ichiba offers a trusted platform to access Japan’s dynamic e-commerce market. Merchants can ship directly from their home countries without a local presence in Japan, while leveraging Rakuten’s dedicated support services, AI-powered tools, exclusive shopping events and Japan’s leading loyalty program, Rakuten Points. A Japanese-English bilingual team provides end-to-end support, from store opening proposals to post-launch promotions, guiding merchants on storefront performance and brand management so they can maintain control while maximizing visibility and sales.
Japanese consumers can access a wider variety of authentic international products, many rarely available domestically. By welcoming more international merchants and global brands, Rakuten Ichiba enhances choice and convenience, reinforcing consumer confidence. This trust is rooted in Rakuten Ichiba’s deep commitment to security and transparency, supported by Rakuten Anshin Shopping Service, strict anti-counterfeit measures and oversight from the Quality Improvement Committee.
Takafumi Kanatani, Vice General Manager of Rakuten Ichiba’s Overseas Sales Strategy Department, said, "Rakuten Ichiba is committed to building a borderless marketplace that benefits both merchants and consumers. Welcoming sellers from Belgium, Finland, New Zealand, Norway, Sweden and Switzerland is an important step in expanding global opportunities and bringing greater product diversity to our customers.”
Rakuten Ichiba will continue enhancing its platform and expanding its international seller program, delivering sustained value for merchants and consumers while advancing its vision for a global e-commerce ecosystem.
Notes
*1 Overseas-affiliated merchants are defined as stores operated by overseas companies or agents.
*2 Rakuten Group, Inc. Q2 FY2025 Financial Results transcript, remarks by Rakuten Group Chairman and CEO Mickey Mikitani: the number of overseas-affiliated merchants, operated by overseas companies or agents, has recently surpassed 1,000. Their GMS is growing at a double-digit rate, contributing to the expansion of Rakuten Ichiba’s overall GMS.
*3 Fuji Keizai Corporation, Actual Conditions and Future of Mail-Order and E-Commerce Businesses 2025.
*4 Domestic e-commerce GMS totaled 5.96 trillion yen in FY2024. Domestic e-commerce GMS = Rakuten Ichiba, Rakuten Travel (GTV on checkout basis), Rakuten Books, Rakuten Books Network, Rakuten Kobo (domestic), golf business, Rakuten Fashion, Rakuten Dream businesses, Rakuten Beauty, Rakuten 24 and other first-party daily necessities shops, Rakuten Car, Rakuten Rakuma, Rakuten Rebates, Rakuten Mart, Rakuten Ticket, cross-border trading, etc. Excludes some tax-exempt businesses and includes consumption tax.
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