PremFina and Microsoft AI Collaboration Sees 70% Customer Responses Handled Without Humans
LONDON, March 15, 2021 /PRNewswire/ -- PremFina Ltd, the U.K.'s first venture capital backed alternative insurance premium finance company announces its UK collaboration with Microsoft Corp., the world's largest software company by revenue, has resulted in its artificial intelligence (AI) driven chat bot handling 70% of all data-led customer queries with zero delay in response times.
PremFina Ltd is a UK-based premium finance company that promotes financial inclusion by enabling the payment of insurance premiums via instalments. It supplies insurance brokers with funding lines and enables broker-funded and branded credit agreements via its Software-as-a-Service (SaaS) and enables affiliate IXL PremFina Ltd. With PremFina, brokers receive higher profit, greater autonomy, and the opportunity to increase the lifetime value of their customers as well as cross-sell and up-sell additional products. PremFina's shareholders include global investors Rakuten Capital, Draper Esprit Plc, Thomvest Ventures, Emery Capital, Rubicon Venture Capital, Talis Capital and the company's founder.
finance.yahoo.com/finance/news/...oration-sees-084500961.html
LONDON, March 15, 2021 /PRNewswire/ -- PremFina Ltd, the U.K.'s first venture capital backed alternative insurance premium finance company announces its UK collaboration with Microsoft Corp., the world's largest software company by revenue, has resulted in its artificial intelligence (AI) driven chat bot handling 70% of all data-led customer queries with zero delay in response times.
PremFina Ltd is a UK-based premium finance company that promotes financial inclusion by enabling the payment of insurance premiums via instalments. It supplies insurance brokers with funding lines and enables broker-funded and branded credit agreements via its Software-as-a-Service (SaaS) and enables affiliate IXL PremFina Ltd. With PremFina, brokers receive higher profit, greater autonomy, and the opportunity to increase the lifetime value of their customers as well as cross-sell and up-sell additional products. PremFina's shareholders include global investors Rakuten Capital, Draper Esprit Plc, Thomvest Ventures, Emery Capital, Rubicon Venture Capital, Talis Capital and the company's founder.
finance.yahoo.com/finance/news/...oration-sees-084500961.html
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