Truist launches AI-enabled receivables platform to accelerate cash application and minimize exceptions

CHARLOTTE, N.C., Feb. 3, 2026

"Our new integrated receivables solution reflects Truist's purpose-driven commitment to solving real client challenges," said Chris Ward, Truist Head of Enterprise Payments. "AI and automation bring simplicity, speed, safety and smarter experiences — reinforcing why clients choose Truist as we transform how money moves."

Visit Truist.com/Receivables to learn more.

Finance leaders continue to report costly friction in receivables.

• Forty-five percent of CFOs say invoice errors cause significant payment disruptions and cashflow uncertainty.¹
• Seventy percent of corporate treasurers struggle with delays in receivables collection and reconciliation.²
• Remittance processing can consume an average of 6.3% of the total amount paid³, eroding margins and delaying decisions.

This launch reflects Truist's commitment to practical payments innovation that reduces complexity and delivers measurable value. By bringing together payments, remittance data, and reconciliation in one platform, Truist enables businesses to manage incoming payments more efficiently.

Integrated Receivables: Features and Benefits

• Efficiency & cost reduction: Automates reconciliation and exception management, scaling with business growth to reduce operating costs
• AI‑driven cash application: ML and business rules auto‑match payments to invoices and remittance, cutting manual work, shortening posting time and reducing days sales outstanding (DSO)
• Security & control: User entitlements and access management help reduce fraud risk
• Smart remittance capture: Extracts remittance from email and incoming payments to improve data quality and minimize exceptions
• Seamless ERP connectivity: Integrates securely with leading ERP and accounting systems for straight‑through processing
• Real‑time analytics & reporting: Centralized, KPI and auto‑match reporting for reliable decision-making

¹ Source: AFP, October 2024. 2024 AFP Payments Fraud and Control Survey Report
² Source: PYMNTS, September 2023. Working Capital Tracker^®: Automation Clears the Path to Getting Paid on Time
³ Source: Capgemini, World Payments Report 2023 (as cited in AFP, October 2024)

About Truist

Truist Financial Corporation is a purpose-driven financial services company committed to inspiring and building better lives and communities. Headquartered in Charlotte, North Carolina, Truist has leading market share in many of the high-growth markets in the U.S. and offers a wide range of products and services through wholesale and consumer businesses, including consumer and small business banking, commercial and corporate banking, investment banking and capital markets, wealth management, payments, and specialized lending businesses. Truist is a top 10 commercial bank with total assets of $548 billion as of Dec. 31, 2025. Truist Bank, Member FDIC. Equal Housing Lender. Learn more at Truist.com.

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SOURCE Truist Financial Corporation