CafeX’s builds on collaboration success as Microsoft adopts Teams strategy
September 28, 2017
CafeX Communications makes software that makes it easier for people to facilitate. Earlier this summer, CafeX announced Cosmos, the latest version of its omnichannel customer service solution for Microsoft Dynamics 365. Cosmos helps provides mobile customer support and permits companies to more easily integrate their artificial intelligence (AI) strategies within Microsoft Dynamics 365 through a ‘bring your own chatbot’ approach that improves customer service and reduces operational costs.
telecomreseller.com/2017/09/28/...soft-adopts-teams-strategy/
New York – November 16, 2016 – CafeX Communications®, a leading supplier of real-time communication solutions for mobile and web applications, announced plans to significantly expand its presence in Asia. The company has reached an exclusive agreement with Rakuten Communications Corporation, a top provider of business telecommunications systems and services, to distribute CafeX’s award-winning portfolio of digital customer engagement and web collaboration solutions throughout Japan.
www.cafex.com/en/press/...ations-fuel-market-expansion-japan/
CafeX Closes $18M Series C Funding Led by Rakuten, parent of Rakuten Communications
Jan. 26, 2017
New York – January 26, 2017 – CafeX Communications®, a leading supplier of real-time digital engagement solutions, announced that it has closed on $18M in Series C funding. The round was led by Rakuten, Inc., parent company of Rakuten Communications, the Japan-based provider of enterprise telecommunications services and solutions.
www.cafex.com/en/press/...n-parent-of-rakuten-communications/