City of Charlotte Deploys DXC's New Assure Risk Management Capabilities

ASHBURN, Va., Nov. 12, 2026 /PRNewswire/ -- DXC Technology (NYSE: DXC), a leading enterprise technology and innovation partner, today announced that the City of Charlotte will be one of the first customers to implement Assure Risk Management's new incident and hazard reporting capabilities within its risk management function. Designed to support self-insured organizations, Assure Risk Management is an AI-powered, next-generation platform that combines intelligent automation with built-in industry expertise to help organizations modernize risk, safety, and claims operations.

The City of Charlotte's risk management function supports city departments, Mecklenburg County, Charlotte-Mecklenburg Schools, and other public-sector entities. Today, reporting relies on a combination of legacy web forms, SharePoint tools, and department-level processes, requiring manual data entry and limiting enterprise-wide visibility.

The new Assure Risk Management capabilities will establish a single, modern environment for managing risk and safety across the city's public-sector ecosystem. Powered by AI-enabled workflows, integrated health and safety management tools, document automation, and real-time reporting, the platform will help simplify how incidents and hazards are captured, tracked, and managed across departments. The solution will integrate with the existing claims environment while supporting future system integrations, helping improve operational efficiency, strengthen governance, and enable a more proactive approach to risk management.

Self-insured organizations represent a significant and growing segment across both public and private sectors, spanning municipalities, healthcare systems, education, and large enterprises. These organizations assume direct responsibility for managing risk, claims, and safety operations, often across complex, multi-entity environments with high volumes of incident data. As a result, there is increasing demand for modern, integrated platforms that can improve visibility, streamline workflows, and support more proactive risk management at scale.

"Public-sector and self-insured organizations generate enormous amounts of safety and incident data, but too often that information is trapped in disconnected systems and workflows," said Ray August, President, Insurance Software and Business Process Services, DXC Technology. "As one of the first customers to deploy these new capabilities, the City of Charlotte is creating a more connected approach to risk and safety management—giving teams the visibility, consistency, and automation needed to respond faster and proactively manage risk."

With more than 40 years of insurance industry expertise, DXC is the trusted partner of choice for 21 of the top 25 insurers and the #1 provider of core insurance platforms. DXC's Insurance business serves more than 1,000 clients and has processed more than 1 billion insurance policies, helping organizations reduce complexity and costs across the insurance lifecycle. To learn more about DXC's Assure Risk Management, visit our website.

About DXC Technology
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes and operates some of the world's most complex technology estates. Learn more on dxc.com.

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SOURCE DXC Technology Company