sehe ich, dass sie aus der Scheisse, in die sich hineingeritten haben, ohne Blessuren wieder herauskommen. Denn bei einer momentanen Marktkapitalisierung von ca. 245 Millionen habt Ihr sicher bei der Beschreibung von Linkshare und Freeborders in meinen vorstehenden Postings gemerkt, dass allein diese beiden von über 20 Beteiligungen, die logischerweise nicht alle so wertvoll sind wie Linkshare und Freeborders, dieser Betrag schon überschritten wird. Es sind aber nicht nur Linkshare und Freeborders, sondern wir haben mindestens 10 unter den 20 Beteiligungen, die erhebliche Wert repräsentieren. Als Shortseller würde ich mir z.B. einmal ganz genau den nachstehenden Artikel über eine dort so bezeichnete "killer-aplication" durchlesen, ein Gebiet, wo die Internet Capital-Beteiligung (37%) Starcite Marktführer ist. Auch der Wert dieser 37% liegt meines Erachtens über der 100-Millionen-Dollar-Schwelle.
Affordable Meetings
Online registration: a path to savings and value
by Ruth A. Hill
Meetings MidAmerica, March/April 2005
In the brave, challenging world of proving ROI and staying on budget, meetings registration software may be one of the most essential implements in the planner's toolbox.
Today's systems are so sophisticated that they can integrate with online travel booking systems, housing services, meeting management applications, and more. Roommate matching, pre-meeting e-mail marketing, and links to meeting and destination information are further examples of the value electronic registration systems offer. Software experts and planners who use various applications that are currently available in the marketplace say organizations with simple to complex needs, and everyone in between, can realize significant savings and ROI with the adoption of electronic registration software.
"Online registration is the killer application for the meetings industry," says industry technology consultant Jeff Rasco, CMP, president of Wimberley, Texas-based Attendee Management and a partner with meetings industry tech consulting firm Tech3 Partners. "At its most basic level, it takes a task as menial and labor intensive as anything a meeting professional might do and automates it."
Rick Borry, chief software architect for San Francisco's Certain Software, whose flagship product is Register 123, says there are several major points of savings and value an organization can achieve with the adoption of online registration. Among them:
Saves time in performing data entry. Attendees enter their own data and complete payment. Data accumulates at a central source so the planner can run reports with the click of a button.
Saves labor costs, especially for large events that require temporary staff to manage traditional methods of phone, fax and mail-in registration.
Significantly reduces paper and postage expense. Conference promotions and follow-up communication get integrated with e-mail system.
Integrates online credit card processing with address verification to save in bank processing fees.
Generates profit for the event. The online method presents multiple opportunities for ad space sales on the conference website or with e-mail confirmations.
"An average cost per online registration is between two and three dollars," Borry says. "The traditional call center registration is between eight and 15 dollars. Obviously, your savings scale upward as the number of attendees increases. If you have less than 15 attendees, the online method is not usually a savings. But if you have over 50 or 100 attendees, it will be. For events with thousands of registrants, online is now mandatory."
Systems such as StarCite's product, RegWeb, gather registration and housing data all in one place. They can also lead registrants to an electronic air booking tool, says Mark Phillips, vice president of strategy for StarCite in Philadelphia. This will reduce travel agency booking fees.
"Instead of paying a $65 agent fee for an air transaction, you pay an electronic booking fee to an agency—usually a fraction of the manual cost," Phillips says. "The sponsoring organization then has all its data in one system whereas a manual process has registration, housing and arrival/departure lists in three bodies. You can order up a report and it's all right there."
An added time savings, Phillips says, comes from having individual attendees fill out their own online form.
"Online methods yield fewer entry mistakes than with the traditional re-typing of data from a print form," he says. "The data gets transmitted to hotels who will upload it. You save on their charges for re-entering data and get better quality control in the process."
Cvent users usually see ROI within four months, says Matthew Fisher, vice president of marketing for the Arlington, Va.-based Cvent.
"We are focused on meeting the needs of any organization, whether it be a small association or large multinational corporation," Fisher says. "Pricing is based on the number of events they do each year. Because everyone is so focused on ROI these days, we assist them in demonstrating the value of our product in a very short time."
Getting Started
Before registration software shopping begins, it's imperative to know current costs, according to both Borry and Rasco.
"An organization may be spending $50,000 doing what they are doing now, but they need to know that," Rasco says. "Years ago, when I was with a health care organization, we did a time and motion study over a week's time. We tracked every move people made in the registration process. Even back in 1990, we were saving $25 per person on registration. Nowadays, some leading providers say the savings can be in the 70 to 80 percent range."
Transition costs are one item to factor into the evaluation equation, Borry advises.
"The process of moving from traditional registration methods to online involves big change, like maybe moving away from traditional printed material, and there is a learning curve for everyone involved," he explains. "This must be factored in while searching for the best tool for the best value. The bottom line is, you really have to be flexible enough to evaluate your traditional processes to make an informed decision."
Rasco says the evaluation step can best be handled by someone outside the organization who knows the technology ropes. An expert will save a lot during this phase, produce results faster and probably come up with the best solution for an organization's needs. There are consultant programs from $1,000 per year and up, he says. In some instances, there may not be money for a consultant's input, but others can save money and ensure proper application selection with an expert's assistance.
"Even if you've done online registration for 10 years, there are probably new ways to be strategic with it, to get faster, cheaper and better," he says.
Achieving Acceptance
One of the big considerations in software selection and evaluation is knowing your constituency and anticipating its acceptance of an online registration environment.
"There's a lot of reticence to force people to register online," Phillips says. "Planners and meeting sponsors say they want a person on the other end of the phone for people who don't like technology, a sort of safety net. Most organizations end up doing the hybrid approach, but even they don't encourage people to use the phone. And they don't use two systems—they just offer assistance in filling out the online forms."
Denise McFarlane, registration coordinator in the meeting planning department of NASDAQ stock market's Rockville, Md., office, says she believes planners are often quicker to embrace process change brought by online registration than their attendees. Her office started with Cvent electronic registration in 2000 and acceptance has been gradual. This year, she anticipates about 90 percent of her people will use it.
"In the beginning we had a lot of debate about whether online is useful," she says. "But we have embraced it because we have seen it work and seen it give us big savings and efficiencies. We've stuck
Killer Application konkret
nachdem ich Euch vorstehend den Mund wässrig gemacht habe. Hier die Zahlen für 2004 von Starcite, wo Internet Capital offensichtlich in 2004 seine frei werdenden Mittel investiert hat, denn es ist Internet Capital gelungen, nachdem der Anteil nach einer Übernahme eines Konkurrenten durch Starcite, der mit Anteilen bezahlt wurde, auf 17% abgesunken war auf 37% zu erhöhen.
StarCite Reports Record Results For 2004
Meetings Marketplace Grows 75% to $1.3B
Supplier Database Now Largest At 77,000
Online Registrations Exceed 1M
PHILADELPHIA –March 22, 2005 - StarCite, Inc., the leading provider of technologies and services for the $300 billion global meetings and events industry, today announced a record 2004 with substantial growth of its marketplace, online registrations and corporate use of its technology.
Marketplace Grows 75%, Remaining Largest For Meetings & Events The StarCite Online Marketplace in 2004 delivered more than $1.3 billion worth of meeting RFP opportunities to hotels, 75 percent more than in 2003. StarCite users sent nearly 31,500 unique requests for proposals through the StarCite Online Marketplace in 2004, up sharply from nearly 18,000 in 2003.
The number of gross RFPs sent through the StarCite Online Marketplace rose 83 percent last year to more than 266,800. These RFPs provided more than 4.8 million room night leads to hotels. On a daily basis, StarCite provides nearly $5.2 million worth of lead opportunities to hotels in its database. At the current pace, StarCite expects its Online Marketplace to deliver $2 billion in revenue opportunities to hotels in 2005. Excluded from these figures is volume of private-label sites that StarCite powers for Starwood Hotels & Resorts Worldwide, Fairmont Hotels & Resorts, Omni Hotels and individual hotels.
Global expansion of meeting initiatives of corporate customers also prompted a doubling of StarCite’s hotel/venue database in 2004. StarCite added 19,000 Europe, Middle East and Africa properties from the database of Meetings & Conventions, owned by Northstar Travel Media, and more than 600 Regus Group plc. venues. At year-end, StarCite offered the industry’s largest online marketplace with more than 77,000 suppliers.
Deepens Deployments in Fortune 1000
In 2004, StarCite increased and deepened deployments of its process and technology to a growing number of Fortune 1000 customers within the high tech, financial services, pharmaceutical and travel industries. Among its clients are Aetna, Aventis, American Cancer Society, Amgen, AT&T, Burger King, Cephalon, Inc., Chubb Insurance, Cisco Systems, Investors Group, Kawasaki Motors, Lehman Brothers and Motorola.
On the supplier side, StarCite integrated its technology with Daylight Software, thus streamlining the RFP process for suppliers and planners. StarCite technology also began powering meeting sites for Dolce International and tourism offices of Hong Kong and Guatemala.
Online Registrations Grow 54%
StarCite further expanded use of its leading attendee management tools in 2004 to more than 1 million transactions. It also extended the value of these tools by integrating with additional online booking solutions offered by GetThere and TRX PNR Data Acquisition.
StarCite also garnered two awards; one for its marketplace model, and a second for stellar business growth. In its debut on the Philadelphia 100 list of fastest growing companies, StarCite ranked 17 th in 2004. InfoCommerce Group also selected StarCite as one of 50 “Models of Excellence.”
“For the past five years, we’ve built, enhanced and acquired innovative new technologies and perfected our strategic meetings management processes,” said John Pino, Founder and Chief Executive Officer of StarCite, Inc. “Last year, the work began to pay off as we deployed or deepened penetration of our processes in some of the largest corporate meetings initiatives, expanded integration and powering of supplier sites and expanded globally. We look forward to intensifying our sales, deployments and proven solutions in 2005 as we expand and help our clients transform meetings management procurement and processes.”
About StarCite, Inc.
StarCite, Inc. provides the most comprehensive suite of applications and services to the $300 billion meeting and events industry. StarCite helps drive efficiencies and cost savings to both corporate buyers and suppliers. More than 400 corporate, association and third-party meeting buyers rely on StarCite’s Enterprise Meeting Solutions for workflow, procurement, supply chain management, spend analysis and attendee management. Thousands of industry suppliers rely on the StarCite Online Marketplace, Supplier Marketing Programs and Enabling Technologies to increase meeting revenues. Its StarCite International division represents destination management companies and other premier international travel suppliers using both technology and traditional means. StarCite is based in Philadelphia. Investors in StarCite include Internet Capital Group; Maritz Travel Company; Seaport Capital; Starwood Hotels & Resorts Worldwide, Inc.; and TL Ventures. For more information about StarCite, or its technologies and services, please visit www.StarCite.com. Investors in StarCite include Internet Capital Group (Nasdaq: ICGE); Maritz Travel Company; Seaport Capital; Starwood Hotels & Resorts Worldwide, Inc.; and TL Ventures.
Ich glaube nicht, dass ich mit meiner Behauptung, dass die 37% Anteil von Internet Capital an Starcite mehr als 100 Millionen Dollar wert sind, den Mund zu voll genommen habe. Legt man gar Bewertungen wie bei Travelzoo zugrunde, liegt man bei den 37% Anteil an Starcite eher bei einer Viertelmilliarde - aber wir wollen ja nicht gleich übertreiben.