IBM Meets Forecast, Offers Good Outlook THURSDAY, OCTOBER 16, 2003 1:10 AM - AP Online IBM 92.74 +0.02 Enter Symbol: Enter Keyword:NEW YORK, Oct 16, 2003 (AP Online via COMTEX) -- IBM Corp.'s long-term strategy of embracing high-tech services more than traditional computer hardware sales paid off again in the third quarter, as Big Blue's profits rose 37 percent despite overall tough conditions for the high-tech industry. The results, released Wednesday, matched Wall Street's profit forecasts but fell just short of revenue expectations, disappointing investors who had hoped for more. However, IBM offered a relatively bright outlook for next year. In the three-month period that ended Sept. 30, IBM had net earnings of $1.79 billion, or $1.02 per share. In the comparable period of 2002, IBM showed profits of $1.31 billion, or 76 cents per share. Revenue jumped 9 percent to $21.52 billion in the third quarter, from $19.82 billion a year ago, though the gain would have been only 4 percent without currency fluctuations. The comparison figure from 2002 excludes discontinued operations such as the disk-drive business IBM sold to Hitachi Ltd. The consensus of analysts surveyed by Thomson First Call was for earnings of $1.02 per share and revenue of $21.86 billion. IBM shares sank $3.09, or 3.4 percent, in the extended trading session after closing at $92.74 on the New York Stock Exchange. IBM executives had been guarded about the future in previous earnings reports, but chairman and chief executive Sam Palmisano said "we are beginning to see signs that the economy has stabilized." Palmisano said IBM expects to add 10,000 new jobs next year. "As we look to 2004, more customers are expected to increase their investments in information technology," he said in a statement. "Although it is too early to say that a rebound is at hand, we are confident that we will benefit from both a pickup in (information-technology) spending and an economic recovery." Even so, John Joyce, IBM's chief financial officer, declined to raise short-term expectations. He told analysts on a conference call that the current consensus estimate for the October-to-December quarter - earnings of $1.51 per share on revenue of $25.0 billion - is "reasonable." With tech budgets still tight in the third quarter, IBM's services division stood out as a bright spot. Revenue jumped 17 percent - 11 percent without currency fluctuations - to $10.4 billion, nearly half the company's total. IBM bolstered its services business with last year's $4 billion acquisition of the consulting arm of PricewaterhouseCoopers. IBM said it signed more than $15 billion in services contracts in the quarter, most of them long-term deals. Joyce said a near-repeat performance of around $14 billion is likely in the fourth quarter. However, the services division's gross margin fell to 25.1 percent in the third quarter from 26.5 percent last year. "You need to see a gross margin trend in their favor before you can feel really good about services," said Marty Shagrin, an analyst with Victory Capital Management. Hardware remains the second-biggest slice of IBM's business, and it suffered a 1 percent drop in revenue, to $6.7 billion. The fall would have been 5 percent without fluctuations in the dollar. Perhaps the biggest blight on IBM's results has been its semiconductor operation, which makes chips for IBM servers and mainframes and for other companies, such as Apple Computer Inc. The division has had to cut jobs and pay at several factories recently. This earnings report revealed continued trouble in the chip-making technology group: a pretax loss of $96 million and a 30 percent drop in revenue, to $882 million. Joyce blamed much of the group's sales decline on IBM's decision to exit some businesses, and he said $20 million in restructuring charges contributed to the loss. He said the technology group's revenue probably would rise to $1 billion in the fourth quarter, though $1.1 billion in quarterly sales will be necessary for the division to break even. Year to date, IBM earned $4.9 billion, $2.77 per share, on revenue of $63.2 billion. Those figures all improved from the first three quarters of 2002, when IBM earned $2.6 billion, $1.47 per share, on revenue of $57.5 billion. --- On the Net: