PR Newswire
CHARLOTTE, N.C., Oct. 19, 2016
CHARLOTTE, N.C., Oct. 19, 2016 /PRNewswire/ -- Piedmont Natural Gas today advised customers that Piedmont crews will be canvassing neighborhoods in flood impacted areas to inspect natural gas meters for signs of submersion from flooding caused by Hurricane Matthew. Any meter believed to have been submerged will be removed and natural gas service to the home or business will be turned off.
Customers whose natural gas service is turned off will be notified, and natural gas appliances in the home or business will need to be inspected for safe operation by a licensed contractor before service can be restored. Customers are advised that appliances may need to be replaced if an inspection finds they have been damaged by flood waters and cannot operate safely.
"Safety continues to be our top priority as we deal with the aftermath of hurricane Matthew," said Frank Yoho, executive vice president and president, natural gas business for Piedmont Natural Gas. "Although our natural gas pipeline delivery system was relatively undamaged by the storm, we know many of our customers in eastern North Carolina and South Carolina are dealing with incredible destruction and loss of property. The continued safe and reliable operation of our natural gas system is an important piece in helping our customers and the communities we serve in these areas to recover and rebuild."
To help ensure the continued safe and reliable operation of natural gas service to customers and communities impacted by Matthew, Piedmont asks anyone affected by the storm to please follow these guidelines:
If water has entered your home:
If your natural gas appliances are damaged by water:
If you suspect a natural gas leak (natural gas smells like rotten eggs):
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Customers with immediate questions or concerns should call Piedmont Natural Gas at 1.800.752.7504. Additionally, customers can also visit the company's website at www.piedmontng.com for additional information and storm related updates.
Piedmont Natural Gas
Piedmont Natural Gas, a subsidiary of Duke Energy, is an energy services company primarily engaged in the distribution of natural gas to more than 1 million residential, commercial, industrial and power generation customers in portions of North Carolina, South Carolina and Tennessee, including customers served by municipalities who are wholesale customers. Its subsidiaries are invested in joint venture, energy-related businesses, including unregulated retail natural gas marketing, regulated interstate natural gas transportation and storage, and regulated intrastate natural gas transportation businesses. More information about Piedmont Natural Gas is available at www.piedmontng.com.
Headquartered in Charlotte, N.C., Duke Energy is an S&P 100 Stock Index company traded on the New York Stock Exchange under the symbol DUK. More information about the company is available at duke-energy.com.
The Duke Energy News Center serves as a multimedia resource for journalists and features news releases, helpful links, photos and videos. Hosted by Duke Energy, illumination is an online destination for stories about remarkable people, innovations, and community and environmental topics. It also offers glimpses into the past and insights into the future of energy.
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Media Contacts | |
David Trusty | Loree Elswick |
Piedmont Natural Gas | Piedmont Natural Gas |
(704) 731-4391 | (704) 731-4236 |
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SOURCE Piedmont Natural Gas
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