Majorel Group Luxembourg S.A. : Majorel Named ''Best European Contact Center' at the European Technology Awards 2021

News Release

Majorel Named ''Best European Contact Center" at the European Technology Awards 2021

Luxembourg, December 9, 2021 - Majorel Group Luxembourg S.A. ("Majorel'' "the Company"), a leading global provider of next-generation end-to-end customer experience (CX) solutions for digital-native and vertical leading brands, has been named as the "Best European Contact Center" at the annual European Technology Awards, held at the Ritz Hotel in Paris, France.

"We are very proud of this award that recognizes our achievements in technology innovation, research and development of new CX services for our clients", said Íñigo Arribalzaga, , Regional CEO of Majorel in Iberia, Italy & Latin America, who collected the award. "Customer service is always very important but especially now, during the ongoing pandemic. The flexibility, agility, and passion of our team members, enabled by the best technology solutions, has meant that we have continued to deliver great CX for our clients and their customers, and keep our people safe. This award is recognition of that."

About the European Technology Awards This changing world we live in, is now experiencing huge transformations: the overall process of invention, innovation, and research of technology. Every single company, entity, or start-up awarded in the European Technology Awards, has been able, not only to adapt themselves to this change, but also, to take advantage of it. This is the definition of success. During the gala, which this year celebrated its second edition, 24 statuettes were distributed to companies, entrepreneurs and professionals in the technology sector recognizing works and projects that confirm the technological paradigm shift in which we are immersed.

ABOUT MAJOREL We design, build, and deliver next-generation end-to-end CX solutions for many of the world's most respected digital-native and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with more than 66,800 team members and 60 languages^[1], allows us to deliver flexible solutions that leverage our expertise in cultural nuance, which we believe to be essential for true excellence in CX. We have deep domain expertise in tech-augmented front to-back-office CX. Additionally, we offer Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a global leader in Content Services, Trust & Safety. We believe the 'Majorel difference' to be our culture of entrepreneurship. www.majorel.com

CONTACT Media Relations Andrew Slater SVP, Global Marketing & Communications media@majorel.com ^[1] At September 30, 2021.