CVS Health's MinuteClinic Introduces New Virtual Care Offering

WOONSOCKET, R.I., Aug. 8, 2018

"We're excited to be able to bring this innovative care option to patients," said Troyen A. Brennan, M.D., Executive Vice President and Chief Medical Officer of CVS Health. "At CVS Health, we're committed to delivering high-quality care when and where our patients need it and at prices they can afford. Through this new telehealth offering, patients now have an additional option for seeking care that is even more convenient for them."

MinuteClinic has been testing telehealth as a method of increasing access to care in recent years. During the initial phase of testing, a CVS Health study found that 95 percent of patients who opted to receive a telehealth visit were highly satisfied with the quality of care they received.¹ In the same study, 95 percent of patients were satisfied with the convenience of using the telehealth service and the overall telehealth experience. Those results led the company to develop the expanded virtual care offering being launched today.

Working collaboratively with Teladoc (NYSE: TDOC), the global leader in virtual care, and leveraging Teladoc's technology platform, patients can receive care via a MinuteClinic Video Visit, initiated through the CVS Pharmacy app. Patients who opt to seek care through a fully customized MinuteClinic Video Visit experience the same high-quality, evidence-based care they receive at traditional MinuteClinic locations inside select CVS Pharmacy and Target stores.

A video visit can be used to care for patients ages two years and up who are seeking treatment for a minor illness, minor injury, or a skin condition. Each patient will complete a health questionnaire, then be matched to a board-certified health care provider licensed in their state, who will review the completed questionnaire with the patient's medical history, and proceed with the video-enabled visit.

"As we continue to move the capabilities of virtual care forward, this is an exciting advancement," said Jason Gorevic, CEO, Teladoc. "CVS Health's expansion of their health care model to include video visits brings even more care delivery options to patients and Teladoc is proud to work with them on this offering."