– and push public transit to compete on efficiency.
Boston exemplifies this. Fiandaca, its transportation chief, said: "the explosion of ride-hail has certainly filled gaps in our transit system, and it has certainly highlighted the fragility of our transit system." Accordingly, the city is looking toward a future where residents combine modes. Fiandaca said planners are asking themselves: "How can we best serve them through a variety of options?"
Rudis, whose company Via provides on-demand group transit, said shared mobility is important because it's long been needed.
Ride-hail has "identified a latent demand for rides that already existed," Rudis said. "So when Uber and Lyft came on the market it was very, very apparent that there were lots of rides that in many cases transit wasn't serving, or in some cases rides that people were previously taking with their personal vehicles and preferred to take a ride-hail system."
www.forbes.com/sites/juliewalmsley/2018/...ions/#73383d664b25