Salesforce Unveils Telehealth Solution for Salesforce Health Cloud, Enabling Two-Way Video to Drive Deeper Patient Engagement

Comments on the News:

• "Consumers today expect to connect with their healthcare providers in the same way they FaceTime with family members. Providers who can provide the best platform for engagement -- on the devices patients use day-to-day -- will find the most success in this highly connected world," said Joshua Newman, M.D., GM, Salesforce Healthcare and Life Sciences. "By bringing two-way video to Health Cloud, we can both help patients get the engagement they're craving and enable providers to improve outcomes at lower costs."
• "Integrated patient care solutions represent the future of healthcare technology and present a massive opportunity for the industry to digitally transform and create a stronger relationship between patients, care providers and practitioners," said Robert Van Tuyl, chief innovation officer of Easter Seals Bay Area, a Salesforce Health Cloud customer. "Easter Seals Bay Area and Salesforce are collaborating to lead the way in the industry in terms of trailblazing better ways to deliver services, and we are excited to be a part of this next wave of healthcare innovation."
• "Patients are, first and foremost, consumers who increasingly use mobile devices in many aspects of their lives. Healthcare is no different and healthcare organizations and professionals should actively be seeking to increase mobile patient engagement," said Lynne Dunbrack, Research Vice President for IDC Health Insights. "Incorporating mobile engagement into patient relationship management solutions is a natural evolution that the market is demanding."

Additional Information

• Learn more about Salesforce Health Cloud at http://www.salesforce.com/healthcloud.
• Salesforce SOS is available in Health Cloud today. Learn more about Salesforce SOS and pricing at http://www.salesforce.com/service-cloud/features/snap-ins/

Pricing and Availability
Salesforce SOS is generally available today with Health Cloud at $150 per user per month.

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About Salesforce
Salesforce, the Customer Success Platform and world's #1 CRM company, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: http://www.salesforce.com.

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¹https://www.comscore.com/Insights/Market-Rankings/comScore-Reports-July-2015-US-Smartphone-Subscriber-Market-Share
²https://truvenhealth.com/news-and-events/press-releases/detail/prid/113/study-finds-most-emergency-room-visits-made-by-privately-insured-patients-avoidable
³http://kff.org/medicare/issue-brief/aiming-for-fewer-hospital-u-turns-the-medicare-hospital-readmission-reduction-program/

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SOURCE Salesforce