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John Hancock and NextCapital Announce Enterprise Digital Advice Partnership

Dienstag, 10.01.2017 13:05 von PR Newswire

PR Newswire

CHICAGO, Jan. 10, 2017 /PRNewswire/ -- NextCapital, the leader in enterprise digital advice, today announced a strategic partnership with John Hancock Retirement Plan Services to expand its automated retirement advice across its 401(k) and IRA rollover business.

"The NextCapital-John Hancock relationship continues our commitment to deliver holistic digital retirement advice," said Peter Gordon, CEO of John Hancock Retirement Plan Services. "We selected NextCapital as a technology partner because it has the ability to help us expand how we provide the next generation of high-quality, non-conflicted, personal advice," added Mr. Gordon.

NextCapital provides institutions with an integrated, end-to-end platform for delivering and administering automated financial advice to investors – including holistic portfolio tracking, planning, savings advice, and portfolio management. 

Alois Pirker, Research Director of Aite Group, added, "John Hancock's forward-thinking embrace of digital advice will be instrumental in growing retirement market share in the coming decade. As important, digital advice is strategically key for firms seeking to scalably implement the new DoL Fiduciary Rule requirements."  

"John Hancock is aligned with NextCapital's vision of providing a seamless digital retirement advice solution across 401(k) and rollover channels," said John Patterson, CEO of NextCapital. "We are excited to help John Hancock scale the distribution of their proprietary investment methodology." 

NextCapital enables institutional partners to rapidly and cost-effectively bring to market a full-stack digital advice solution that is specifically built to support the demanding configuration requirements of large institutions. Features include:

  • Custom user experience and ongoing engagement
  • Proprietary or third-party investment methodology
  • Self-service and advisor-assisted service models
  • Multi-channel supporting 401(k), IRA, and retail brokerage accounts
  • Integrations with 401(k) recordkeeping systems and retail custodians

NextCapital and John Hancock will be rolling out this new digital advice solution across the John Hancock Retirement Plan Services business in a phased approach over the coming 12 months.

About NextCapital Group: NextCapital is the leader in enterprise digital advice. NextCapital partners with world-class institutions to deliver personalized planning and managed accounts to individual investors across multiple channels, including 401(k), IRA, and taxable brokerage accounts. Our open-architecture digital advice solution provides integrated account aggregation, analytics, planning and portfolio management, and allows partners to customize advice methodology and fiduciary roles. NextCapital powers digital advice strategies for leading world-class brands such as State Street Global Advisors, Russell Investments and Transamerica.

About John Hancock Financial and Manulife: John Hancock Financial is a division of Manulife Financial Corporation, a leading international financial services group that helps people achieve their dreams and aspirations by putting customers' needs first and providing the right advice and solutions. We operate as John Hancock in the United States and Manulife elsewhere.  We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.  At the end of 2015, we had approximately 34,000 employees, 63,000 agents, and thousands of distribution partners, serving 20 million customers.  At the end of September 2016, we had $966 billion (US$736 billion) in assets under management and administration, and in the previous 12 months we made more than $24.4 billion in benefits, interest and other payments to our customers.  Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years.  With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.  Follow Manulife on Twitter @ManulifeNews or visit or

The John Hancock unit, through its insurance companies, comprises one of the largest life insurers in the United States. John Hancock offers and administers a broad range of financial products, including life insurance, annuities, investments,  401(k) plans, long-term care insurance, college savings, and other forms of business insurance. Additional information about John Hancock may be found at

John Hancock Retirement Plan Services: As of Sept. 30, 2016, John Hancock Retirement Plan Services serviced more than 57,000 plans with more than 2.7 million participants and over $144 billion in AUMA.

As of Sept. 30, 2016, John Hancock Life Insurance Company (USA) supported 43,966 plans, 1,627,231 participants, and $79,898,799,000 in AUMA. John Hancock Life Insurance Company of New York supported 2,414 plans, 73,694 participants, and $4,360,961,000 in AUMA. John Hancock Retirement Plan Services, LLC supported 10,800 plans, 1,058,744 participants, and $59,807,051,000 in AUMA. Approximate unaudited figures for John Hancock Retirement Plan Services division, provided on a U.S. statutory basis.

John Hancock Life Insurance Company (USA), John Hancock Life Insurance Company of New York and John Hancock Retirement Plan Services LLC are collectively referred to as "John Hancock."

John Hancock Retirement Plan Services, LLC offers plan administrative services and service programs through which a sponsor or administrator of a plan selects various investment options to offer in its retirement plan for investment. John Hancock Retirement Plan Services, LLC does not provide fiduciary investment advice. John Hancock Trust Company LLC provides trust and custodial services to such plans.

Group annuity contracts and recordkeeping agreements are issued by John Hancock Life Insurance Company (USA), Boston, MA (not licensed in New York) and John Hancock Life Insurance Company of New York, Valhalla, New York. Product features and availability may differ by state.

Both John Hancock Life Insurance Company (USA) and John Hancock Life Insurance Company of New York do business under certain instances using the John Hancock Retirement Plan Services name.


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