'Jive 5' Elite Winners Unveiled: Carlson Wagonlit Travel, Citi, Providence St. Joseph Health, Trane and the U.S. Department of Veterans Affairs

LAS VEGAS, May 4, 2017

The eighth Jive Digital Transformation Awards recognized twenty-five overall winners, which were evaluated based on their industry-leading innovations and leadership in workforce collaboration or customer engagement. The following organizations were selected from that group to receive the Jive 5 award on the JiveWorld17 main stage at the Aria Resort in Las Vegas this week:

Excellence in Employee Engagement: Carlson Wagonlit Travel
Last year, Carlson Wagonlit Travel (CWT) implemented a strategic digital transformation plan in its quest to become the world leader in digital business travel, hotel and event management. This bold vision required an internal cultural shift to drive employee empowerment and accountability – all with an eye on improving the customer experience and fostering innovation. To support this process, CWT launched Jive in less than 45 days to over 19,000 users across nearly 50 countries. In just three months, the intranet had achieved 75 percent adoption and was transforming the company's culture. Now, Jive's consumer-grade experience fuels communications, conversation and collaboration in up to eight languages to break down organizational silos and increase employee engagement at CWT.

Culture of Collaboration: Citi 
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. This requires a well-connected, engaged, productive and aligned workforce. The company's intuitive collaboration platform empowers employees to easily connect and collaborate with peers, crowd source problems and share information. Citi recently leveraged the platform to launch an internal #BeMore campaign in order to foster continuous, collaborative learning and self-driven career development across 32,000 employees in EMEA. This program helped establish a learning culture and improved employee satisfaction around opportunities to develop, grow and take on challenging assignments and experiences.

Excellence in Clinical Collaboration: Providence St. Joseph Health
Providence St. Joseph Health operates 50 hospitals, 829 physician clinics and many other health and educational services, serving communities across seven states. The health system's collaboration hub, called WellSpot, empowers thousands of caregivers to work better across silos. Underpinned by Jive, the solution's mobile-optimized capabilities help improve care delivery by speeding decision-making, enhancing clinical education, reducing meeting time and capturing valuable knowledge and policies across non-employed physicians, community partners and newly affiliated organizations. By using WellSpot to facilitate NICU education online, Swedish Health Services, part of the Providence St. Joseph Health family, decreased in-class time by 60 percent, and its clinical standards committee cut monthly meetings by 75 percent.

Powering Human Connection: Trane® 
Trane, a world leader in air conditioning systems, services and solutions, and a brand of Ingersoll Rand®, uses the Jive platform to bring together a global community of energy engineers and building technicians to increase the operational and energy efficiency of commercial and residential buildings. Trane services thousands of buildings every day to maximize building performance, and its new collaboration hub ensures that technicians onsite have quick mobile access to deep, technical knowledge and best practices. Since the company introduced the platform in 2016, its user base has quadrupled expectations, and Trane account managers and technicians have found 1.3 million more answers (a 1000 percent increase) to better serve their customers.