Independent Study: ROI of 307% and 12-month Payback for Basware's P2P Cloud Solution Customers

ESPOO, Finland, Dec. 1, 2017

Forrester's interviews with five existing Basware customers and subsequent financial analysis found that interviewed organizations experienced benefits of €4.6 million over three years versus costs of €1.1 million, adding up to a net present value of €3.5 million and an ROI of 307%. On average the payback time for the investment was 12 months. Interviewed companies are large business service companies with approximately €300 million in annual spend.

Among the key findings highlighted in the study, which analyses how P2P cloud solutions benefit current Basware customers, are for example the following: increased spend under management, AP productivity gains, end-user time savings and maintenance cost savings.

"Without a doubt, the P2P solution helped us to bring more spend under management. We're absolutely light years ahead of where we were," said one interviewee, vice president of procurement and technology services of a large hospitality company.

Another interviewee, global head of procurement and knowledge operations in a business service organization, highlighted the savings in concrete terms.

"We actually measured and estimated our whole invoice processing cost. I think we were calculating at the beginning our processing costs to be around €40 per invoice, and now I think we're down to €22, including full labor costs and associated IT costs. We roughly lowered our invoice processing cost by 45%."

Vesa Tykkyläinen, Basware's CEO, comments: "Benefits are clear, no doubt about it. The question is not 'who should implement our solutions' but 'who can afford NOT to'? With Basware's P2P cloud solution organizations can automate their processes, gain visibility, and realize significant cost savings. The future of purchase-to-pay lies truly in the cloud."