Glaston introduces new service agreement models at Glasstec 2008

PRESS RELEASE
23 October 2008
Glasstec 2008, Düsseldorf, Germany
21st - 25th October
Hall 16, stand C57-C73
 
Glaston introduces new service agreement models at Glasstec 2008:
Glaston Care and Glaston Care Plus
 
These models target maximized process availability and possibility
for improved production planning as well as meeting end customer
demands. This all is achieved by means of scheduled service
check-ups, documented service history, training and process
consultation, spare part inventories and annual replenishments of
spare parts.
 
Glaston Care and Glaston Care Plus agreements may also cover the
customer's process and products/ machinery outside Glaston's own
branded machines (i.e. Tamglass, Uniglass and Bavelloni).
 
Needless to say, Glaston Care and Glaston Care Plus customers have
the top priority in service requests and they also benefit from the
discounted rates for additional other services.
 
Glaston Care
Glaston Care service agreement covers regular service check-ups by a
Glaston service specialist according to a planned schedule. The
regular service visits may also include other services like training
of the operators and process consultation depending on the needs of
the customer.
 
During a service visit, all critical parts of the production lines as
well as need for adjustments and updates are checked. The completed
service work as well as spare parts and other recommendations are
then documented in a service report, which will be given to the
customer. The service reports are the basis, which enables planning
the future.
 
Glaston Care Plus
Glaston Care Plus comprehensive service agreement is one step forward
extending the coverage of the agreement to carefully planned spare
part inventories for all machines defined in the agreement.
Furthermore, the agreement includes annual replenishment of parts
ensuring that all the parts needed are always available right on
spot.
 
For more information please contact:
Glaston Service Solutions
Mr. Timo Nieminen, SVP, Service Solutions
Tel. +358 (0)10 500 500
E-mail: timo.nieminen@glaston.net
Mrs. Mari Lehtinen, Marketing Communication Manager
Tel. +358 (0)10 500 6561
E-mail: mari.lehtinen@glaston.net
www.glaston.net
 
This announcement was originally distributed by Hugin. The issuer is 
solely responsible for the content of this announcement.