Genesis Health System Gains Efficiencies by Integrating EHR with Vocera®

SAN JOSE, Calif., Oct. 8, 2013

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The integrated solution enables notifications of stat orders and other critical information from Cerner to be sent directly to care team members on their Vocera devices, significantly reducing delays in communication. Vocera provides a comprehensive wireless communication system, including the hands-free Vocera Badge, and smartphone applications for Apple iPhone®, Android™ and Cisco® phones.

"The combination of audible alerts, delivery of text messages, and the ability to review messages makes it easy for the right message to reach the right person at the right time in the right context – so each stat order is carried out in an accurate and timely manner," said Shirley Gusta, IT manager of client services for Genesis Health System. "Integrating our processes with Vocera has improved our workflow so much that orders are sent within 10 to 30 seconds of physicians placing them, and they can be carried out nearly instantaneously. Plus, it provides guaranteed communication that can be reviewed after the fact."

Named "Most Wired" by Hospitals and Health Networks magazine for 10 straight years, Genesis has implemented Cerner's Millennium EHR throughout its operations, and is seeking additional ways to leverage the integration between Cerner and Vocera to optimize key clinical workflows.

"From faster stat order responses to shorter hospital stays for patients, Vocera empowers customers like Genesis Health System with secure, integrated and intelligent communication solutions that deliver predictable outcomes," stated Chris Buckley, vice president, product management, Vocera. "Integration with key clinical systems is essential in optimizing a hospital's communication and workflow. We are proud that Genesis recognized Vocera as a crucial part of their goal to continuously improve patient care, and as a way to get even more out of their Cerner investment."

About Vocera
Vocera empowers integrated, intelligent communication for mission-critical workflows in healthcare, hospitality, energy, retail and other mobile work environments. One of the fastest growing mobile technology companies, Vocera is widely recognized for developing smarter ways to communicate that improve patient and customer satisfaction. Exclusively endorsed by the American Hospital Association, Vocera® Voice Communication, Secure Messaging, and Vocera Care Experience solutions are installed in more than 1,000 organizations worldwide. Vocera is headquartered in San Jose, Calif., with offices in Tennessee, Canada, and the United Kingdom. For more information, visit www.vocera.com and @VoceraCom on Twitter.