PR Newswire
JACKSON, Mich., April 30, 2018
JACKSON, Mich., April 30, 2018 /PRNewswire/ -- Even as temperatures rise, Consumers Energy is proactively reaching out to tens of thousands of families to make them aware help is available for energy bills from a chilly April.
Consumers Energy and nonprofit agencies have made over 60,000 phone calls this month to customers statewide who are past due on payments. They are continuing to reach out to let people know help is available now.
"We don't want people to wait and fall behind before they connect with help that can keep the lights on and keep homes safe and comfortable," said Brian Rich, Consumers Energy's senior vice president of customer experience. "Help is available today for those who need it."
To get started, Consumers Energy encourages people to dial 2-1-1, a free statewide service that connects people with resources in their community. The 2-1-1 helpline and website refer people to essential human services, including energy bill assistance 24 hours a day, seven days a week.
"This was a long winter that stretched well into April. For people struggling to catch up on winter energy bills, Consumers Energy is here to help," Rich said. "Our natural gas costs are 60 percent lower than a decade ago, but we know that people still may be struggling with payments after heating their homes around the clock."
Help is available now through two programs -- the Consumers Energy CARE Program and State Emergency Relief:
Consumers Energy, Michigan's largest energy provider, is the principal subsidiary of CMS Energy (NYSE: CMS), providing natural gas and/or electricity to 6.7 million of the state's 10 million residents in all 68 Lower Peninsula counties.
For more information about Consumers Energy, go to www.ConsumersEnergy.com.
Take action
2-1-1: Dial 2-1-1 first to find out what resources are available in your community. Learn more: www.mi211.org
TRACK YOUR ENERGY USE:
Follow your energy use each day online. Learn more:
Check out Consumers Energy on Social Media
Facebook: https://www.facebook.com/consumersenergymichigan
Twitter: https://twitter.com/consumersenergy
YouTube: https://www.youtube.com/user/consumersenergy
Flickr: https://www.flickr.com/photos/consumersenergy
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SOURCE Consumers Energy
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