PR Newswire
NORTH CANTON, Ohio, Nov. 3, 2014
-- R&D Incubation team develops pioneering banking concept; debuting at Money20/20
NORTH CANTON, Ohio, Nov. 3, 2014 /PRNewswire/ -- With an entrepreneurial mindset and a focus on strategic market needs, the Research and Development (R&D) Incubation team at Diebold, Incorporated (NYSE: DBD) is blending branch transformation and omni-channel experience with the unveiling of a new Responsive Banking concept. The conceptual design bridges consumer banking priorities – convenience, security and self-service – with technology-based solutions that satisfy financial institutions' (FIs') need to provide anytime, anywhere services while also minimizing its overall footprint. Diebold will debut the platform at Money20/20 (booth #132), Nov. 2-5, 2014, in Las Vegas.
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The concept is a standalone banking platform with four connected "experience zones" meant to inspire future digital-to-physical convergence banking capabilities. The R&D Incubation team used market insight, user experience research and collaborative feedback from customer engagements to create a short whiteboard-to-concept lifecycle with innovative features that facilitate seamless and convenient technology-enabled experiences, such as:
The concept allows FIs to be where consumers live, work and play while also providing personalized interaction – without staffing a branch. It's ideal for high-traffic areas such as malls or airports; however, modular technology elements are also designed for independent or smaller-scale use, such as in retail stores or pharmacies. This concept is well-suited for markets that are experiencing rapid growth in banking services.
"It's very exciting to hear customer feedback on how they could leverage the capabilities and data behind this concept. Our research insights, iterative design-engineering cycle and strong collaboration are yielding truly innovative outcomes – fast," said Devon Watson, vice president, new business and solution incubation, Diebold. "The Responsive Banking concept is just one way we are introducing new thinking and new solutions for technology-enabled experiences that create engaged, satisfied consumers."
About Diebold
Diebold, Incorporated (NYSE: DBD) is a global leader in providing innovative self-service technology, security systems and related services. Diebold has approximately 16,000 employees worldwide and is headquartered near Canton, Ohio, USA. Visit Diebold at www.diebold.com or on Twitter: http://twitter.com/DieboldInc.
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