LHS Announces Availability of Targys Toolkit, Server and BSCS Customer

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LHS Announces Availability of Targys Toolkit, Server and BSCS Customer Management Applications
ATLANTA/FRANKFURT/CANNES--(BUSINESS WIRE)--Feb. 2, 2000--LHS Group Inc. (NASDAQ: LHSG/ Neuer Markt: LHI) today announced the availability of the Targys Toolkit and Customer Management Server, as well as two new BSCS Customer Management applications -- Customer Inquiry and Rapid Activation -- developed using the Targys three-tiered component architecture employing Java and CORBA.

The Targys Toolkit and Customer Management Server enable the development of applications based on Targys. The Targys architecture provides key benefits by streamlining delivery of customer care applications targeted to specific operator business requirements, as well as scaling to support thousands of users and millions of subscribers. In addition, any Targys-based application can be integrated with software that supports CORBA 2 standards.

Operators can use the Targys Toolkit and Customer Management Server to develop cutting edge applications to meet demanding customer and market needs. At the GSM World Congress in Cannes, LHS is demonstrating one such application. The application was developed using the Wireless Application Protocol (WAP) Toolkit provided by Nokia, the Targys Toolkit and Targys Customer Management Server. This sample application enables customers to look up account balances and change address information using the web access provided by their Nokia handsets.

The Customer Inquiry application, targeted at users answering Hot Line and Help Desk calls, increases call center efficiency through its streamlined workflow. Customer service representatives have roaming, product and pricing information at their fingertips so that they can inform, educate and cross-sell customers. Rapid access to customer data enables users to quickly address customer call, payment and billing questions.

The Rapid Activation application reduces order processing to a few simple steps, using a minimal number of screens, to reduce time spent entering orders. The application supports all aspects of order entry workflow, ensuring that all necessary information is obtained and speeding new customer activation.

``We are excited to see the power and application potential of the Targys architecture becoming a reality with the release of these applications,'' stated Stefan Sieber, LHS executive vice president and Chief Divisional Officer. ``What is more, this power is now in the hands of the operators themselves, who can use the Targys Toolkit and Customer Management Server to develop applications specific to their customer needs and the demands of a market driven by the introduction of new services.''

About LHS

LHS Group is a leading global provider of operations support system software and services to the communications industry. LHS products range from pre- and post paid billing and customer care to enhanced services and acquisition software. They are installed at more than 300 customer sites worldwide. LHS has 18 global and regional partners (system integrators, international operators and equipment manufacturers) representing one of the largest implementation and support networks in the global customer care and billing market. In addition to its Atlanta headquarters, LHS has major offices in Frankfurt, Germany; Kuala Lumpur, Malaysia; Sao Paulo, Brazil; Boston, USA; and Zurich, Switzerland. LHS is listed with NASDAQ (LHSG) and on the Frankfurt Neuer Markt Exchange (LHI). For more information, visit LHS' web site at www.lhsgroup.com.

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